CHROMA KÍTRINOS

Refunds:

The appropriate tax amount by item will be included with your refund. Original shipping and handling fees (if applicable) may be deducted from the value of your refund unless the return is a result of our error. Refunds will be issued in the same form as payment originally used for purchase except as specified below:

• A Store Return Card will be issued for all purchases made using a gift card or gift receipt/purchases.

Exchanges:

At this time we do not offer exchanges. If you would like to exchange a product, please return it using our returns process and then place a new order.

**See exceptions below.

Return with Receipt:

If your  purchase does not meet your satisfaction, it may be returned for full purchase amount within 60 days. Refunds will be offered in the original method of payment, except:

• A Store Return Card will be issued for all purchases made using a gift card or gift receipt.

• Online purchases made using PayPal will be refunded in cash or check.

• All returns and exchanges must be new, unused and in original packaging, with exceptions for defective merchandise and products.

Return without Receipt:

DIVINE Magazine will make every attempt to assist in locating a receipt by offering receipt look-up for purchases made with a credit or debit card. For receipts located, returns will follow the Return with Receipt method.

• For returns in which the receipt cannot be located, a valid photo ID (U.S., Canada or Mexico Driver’s License, U.S. state-issued ID, Canadian Provincial ID, Passport or U.S. Military ID) must be presented by customer and will be recorded at the time of the return.

• Information from a customer ID will be retained in a secure database solely for the purposes of refund authorization and fraud prevention.

• Refunds will be given at the item’s lowest price sold within the previous 90 days.

• Refunds will be in the form of a Store Return Card and/or merchandise exchange.

Exceptions to General Return Policy

• DIVINE Magazine reserves the right to limit returns or exchanges.

• Clearance sales are considered final, sold AS IS and are not returnable for a refund or exchange.

Domestic Shipping Policy

Shipment processing time All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping charges for your order will be calculated and displayed at checkout.